Public transportation is essential to New York City’s economy.
Millions of people depend on the subway to reach jobs, schools, hospitals, businesses, and cultural destinations.
When passengers lose confidence in the system’s safety, the effects extend beyond individual commuters.
Transit safety influences:
Economic activity.
Tourism.
Employee commuting.
Business operations.
Public confidence in city services.
Maintaining both actual safety and the perception of safety remains an important objective for city leaders.