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Costs soar and so do complaints
The first thing many excited soccer fans noticed when they tried to lock in their attendance at a World Cup match – a bucket list item for many sports fans around the world – is that prices were astronomical.
Grumblings about FIFA’s dynamic pricing model and the unchecked capitalism of the secondary ticket market started as soon as tickets went on sale and haven’t stopped. Social media has been rife with allegations that FIFA is participating in a grand scheme to drive up ticket prices, but the truth is far simpler: Demand for tickets is high and supply is low.
News out of suburban Boston and New Jersey about plans to jack up prices of public transportation to and from those stadiums on match days drew state investigations and promises from fans in Europe to simply walk the tens of miles to the stadiums so they could avoid paying the fees. Tickets that usually cost between $10 and $20 were raised to more than $100 – a price spike that was relatively naked in its attempt to make as much money as possible.
Such is the scrutiny around the costs for fans and travelers that relatively normal decisions – such as FIFA requiring match-goers to buy bottles of water in stadiums instead of bringing in their own or an $80 fee to put a message on the big screen at a stadium during the pre-match festivities – are being greeted with outrage.
More complaints, from at home and abroad, will likely come. The North American summer is hot and full of thunderstorms that could cause weather delays in the actual matches. The high cost of tickets could lead to empty seats for some lower-profile games when fans don’t want to shell out hundreds or thousands of dollars to see players they might not know. The huge distances that the tournament encompasses could wreak havoc on players’ health, teams’ preparation and fans trying to follow around their squad.
The magic on the pitch during the World Cup has a way of erasing everything that happens off it – for better or worse.
And when the games get going, it’ll be the goals, saves, celebrations and moments of heartbreak that will capture the world’s attention.
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